Vlamis Software Solutions

40 Westwoods Drive
Liberty, MO 64068


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BIC2g Update

The latest versions of the BIC2g environment can be found on Oracle's website. Here are a few blog entries that will help you get information about the new images and access to the images.

General Support

Technical support is provided for the installation of the virtual demonstration environment and starting of the virtual machine and the Oracle software. We do not provide support of the individual demonstrations. WE DO NOT PROVIDE PHONE SUPPORT. Support is limited to email correspondence with bic2gsupport@vlamis.com. We need to have as much information as possible so we can try and provide you a timely solution to the problem. Please include the following information with any support request:

  • The version of the BIC2G image. "Oracle BIC2g: BI & EPM June 2009 Option 2" for example.
  • What virtualization software and version. MS Virtual Server 2005, VMWare Workstation 6.5, etc.
  • Host memory capacity and Virtual Machine memory settings. Host 3GB / VM set to 2.1GB
  • Network settings. NAT, Bridged, etc. See this PDF document.
  • Can you connect to the internet from withing VM?
  • Please provide details of the problem and include the steps followed, and screen captures or complete text of any errors encountered.

Additional Support

Oracle has provided dedicated OTN forums for both demo environments:

Oracle also maintains additional BIC2G demonstration information at http://bic2g.oracle.com and general BIC2G information for parters on the Oracle Partner Network.